Privacy Policy

Last updated: March 2026

Soft Hush ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you contact us or make a purchase.

Information We Collect

We may collect the following information when you place an order or contact us:

Name, email address, shipping address, and payment information. Payment information is processed securely through Stripe and is never stored by Soft Hush.

How We Use Your Information

We use your information solely to process and fulfill your order, communicate with you about your purchase, and respond to your inquiries. We do not sell or share your personal information with third parties for marketing purposes.

Third-Party Payment Processing

All payments are processed by Stripe. Your payment data is subject to Stripe's privacy policy. We do not have access to your full card number or payment credentials.

Data Retention

We retain order information for as long as necessary to fulfill our legal and business obligations. You may request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, contact us at softhushcandles@gmail.com.

Contact

For privacy-related questions, contact us at softhushcandles@gmail.com.